Returns & Exchanges
Last updated October 9, 2026
Unused, non-personalized items can come back within 30 days for a full refund. Tell us first and we will send return instructions.
Personalized and engraved pieces cannot be returned unless they are faulty or we made a mistake — they cannot be resold. Please check your spelling carefully before ordering; we engrave exactly what you type.
If something arrives damaged, send us a photo within seven days and we will replace it.